Your privacy matters at Xalivorantex
Clear commitment to protecting user data and transparency in Malaysia
Introduction to our privacy standards
Xalivorantex is dedicated to securing your personal data when you use our calculators and platform. We design every process to minimize information collection and maximize your control.
This privacy policy describes what data is collected, how it’s handled, and your rights as a visitor or registered user. We operate under Malaysian privacy laws and international best practices.
How we collect data
We collect only limited information you provide directly and some technical data for secure functionality. Details are never gathered for advertising or sales.
Direct information you provide
- • Contact details for support questions
- • Optional feedback through contact forms
- • Payment info for premium features
- • Subscription type plus service upgrades
- • Recorded support requests
Information collected automatically
- • IP address for secure online activity
- • Device information for display purposes
- • Basic browser and OS details
- • Session data for calculation sessions
- • Error logs for technical improvements
Why we use your data
Personal information improves service reliability, platform security, customer support, and ensures compliance with Malaysian regulations.
- • Service delivery and user authentication
- • Verification of payment processing
- • Responding to technical support queries
- • Maintaining legal and compliance records
- • Platform security monitoring activities
- • Statistical platform usage analysis
- • Sending notices for service changes
Our promise: We minimize use, limit retention, and commit to transparency with every piece of data shared or processed.
When your data is shared
Information is only shared for processing requests, law compliance, or support. Data is never sold to advertisers or unrelated third parties.
Use of service providers
Sometimes trusted third parties handle payments or service integrations, always under contract to preserve your privacy.
Legal circumstances
Data may be disclosed if legally required by Malaysian authorities to comply with local law.
Anonymous analytics use
Aggregated data may be used for performance insights, always stripped of personal identifiers.
Your privacy rights
You have the right to view, update, or request the deletion of your data held by Xalivorantex. Contact us for any privacy-related requests.
- • Request details held about you
- • Ask us to correct information
- • Request deletion when justified
- • Ask for a data copy provided
- • Object to certain use cases
- • Limit processing in specific cases
Contact our privacy officer for assistance with rights or questions related to data collection.
Securing your information
Industry security architecture and encrypted processes are used to protect your personal details at every stage.
Technical safeguards
- • End-to-end encryption for sensitive data
- • Protected server infrastructure
- • Two-factor authentication where enabled
- • Routine vulnerability assessments
Organizational controls
- • Staff training on data security
- • Strict platform access protocols
- • Incident response processes in place
- • Continuous privacy monitoring and audits
Data retention periods
Personal data is kept only as long as necessary for service delivery and legal compliance in Malaysia.
- • Account records are deleted upon closure
- • Operational logs auto-purge monthly
- • Support messages deleted post-resolution
- • Payment records held for legal terms
- • No data shared for marketing
Upon user request, deletion can be expedited where permitted under law.
Cross-border data transfers
In rare cases, information may be processed outside Malaysia but always under strong contractual and legal controls.
- • Transfers limited by necessity
- • Adequate safeguards required
- • Partner locations with privacy rules
- • You’re notified if significant changes
Cookies and tracking tools
Essential cookies only are used for secure operation, not for unsolicited marketing or external tracking.
Cookie types we use
- • Enable calculator tools to function
- • Monitor service stability
- • Used for appearance adjustments only
- • Maintain login and preferences
Cookie settings can be managed in your browser.
Privacy policy updates
You’ll be notified if policy changes affect your data. Review effective dates at the top of this page for updates.
- • Updates on significant data changes
- • Alert for material privacy impacts
- • Policy version and update summary
- • Service-wide change notifications
Keep track of the modification date for latest protections.
Privacy contact details
For privacy questions or requests, contact our support desk.
Xalivorantex
Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +60 3-7578 6688
Email: content@xalivorantex.sbs
Policy updated January 12, 2026
Effective from January 12, 2026